I Was the Only IT Person for 3 Years: The Documentation I Wish I'd Written
The Call I Didn’t Want to Get Three weeks after leaving my job as the only IT person at a mid-sized company, my phone rang. It was Mike, the guy they hired to replace me. “Hey, uh, do you remember that backup script you set up? The one that runs on Sundays? It’s throwing an error and I can’t find where it’s configured.” ...